Domains Done Easy

Universal Terms of Service Agreement

PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.

Provider: Dr. Know Systems LLC d/b/a Domains Done Easy (“Domains Done Easy,” “Provider,” “we,” “us,” “our”)
You: The individual or legal entity accepting this Agreement (“you,” “your,” “User,” “Customer”)
Effective Date: The earlier of (a) your first use of the Site, or (b) your electronic acceptance.

1. Overview

This Universal Terms of Service Agreement (“Agreement”) governs your access to and use of our website(s), applications, portals, and related services (the “Site”), and the products and services you purchase, register, or access through the Site (collectively, the “Services”). This Agreement is in addition to, not in place of, any service-specific terms.

By browsing the Site, creating an account, ordering Services, clicking “I Agree,” or otherwise electronically accepting this Agreement, you confirm that you have read, understand, and agree to be bound by this Agreement and the policies listed below, which are incorporated by reference and form part of this Agreement:

a. Privacy Policy
b. Anti-Spam Policy
c. Civil Subpoena Policy
d. Criminal Subpoena Policy
e. Dispute on Transfer Away Policy or Form
f. Uniform Domain Name Dispute Resolution Policy (UDRP)
g. ICANN Transfer Dispute Resolution Policy
h. Trademark and/or Copyright Infringement Policy

Nothing in this Agreement creates any third-party beneficiary rights.

We may modify this Agreement and any incorporated policies at any time by posting an updated version on the Site. Changes are effective immediately upon posting unless otherwise required by law. Your continued use of the Site or Services after changes are posted constitutes acceptance. If you do not agree, do not use the Site or Services.

We may also attempt to notify you of material changes by email. You are responsible for keeping your account contact information current. We are not responsible if you do not receive a notice due to an outdated or inaccurate email address.

2. Eligibility; Authority

You represent and warrant that:

You are at least eighteen (18) years old and able to form legally binding contracts, and
You have the authority to enter into this Agreement.

If you accept this Agreement on behalf of an entity, you represent and warrant you have authority to bind that entity. If you do not, you may be personally responsible for obligations, including payment obligations.

We may rely on instructions we reasonably believe come from you or your authorized representative. If authenticity is uncertain, we may require additional verification.

3. Accounts; Transfer of Data Abroad

3.1 Accounts

Some Services require an account (“Account”). You agree to provide accurate, current, and complete information and keep it updated. We may suspend or terminate Accounts that contain false, inaccurate, incomplete, or outdated information.

You are solely responsible for all activity on your Account, whether authorized or not. You must protect your credentials, including usernames, passwords, API keys, tokens, and payment methods.

Notify us immediately of any suspected breach or unauthorized use. We are not liable for losses caused by unauthorized use of your Account. You may be liable for losses we or others incur due to your Account activity.

3.2 Transfer of Data Abroad

If you access the Site from outside the country where our systems are located, your information may be transferred across borders. By using the Site and Services, you consent to such transfers.

4. General Rules of Conduct

You agree that your use of the Site and Services will comply with this Agreement and all applicable laws and regulations.

You agree you will not:

Collect, harvest, scrape, or obtain non-public or personally identifiable information about others without consent.
Use the Site or Services in a way that is illegal or promotes illegal activity.
Promote, encourage, or engage in child sexual exploitation.
Promote, encourage, or engage in terrorism or violence against people, animals, or property.
Send spam, facilitate spam, operate open relays, or engage in bulk unsolicited messaging.
Hack, crack, DDoS, scan, probe, or attempt to compromise systems or networks.
Violate pharmacy laws like the Ryan Haight Act, or distribute prescription medication unlawfully.
Infringe intellectual property rights of others.
Violate privacy, publicity, or confidentiality obligations.
Interfere with Site operation, systems, infrastructure, or other users.
Use false, deceptive, or unsubstantiated claims about Provider or Services.

You will not copy, reproduce, distribute, or exploit any portion of the Site or Services except as expressly permitted by us in writing.

You will not access Provider Content or User Content by any method other than through the Site or as we authorize.

Backup obligation: You are responsible for backing up your content and data. We do not guarantee backups of any Account, hosted content, website, email, databases, or files. You accept the risk of loss of your data and content.

We may require government-issued photo identification or business verification information to confirm identity, protect accounts, prevent fraud, or comply with registry or legal requirements.

We may change, suspend, or discontinue any aspect of the Site or Services, including pricing and fees, at any time.

5. Provider Content and User Content

5.1 Provider Content

Except for User Content, the Site and Services may include text, software, scripts, source code, APIs, graphics, logos, photos, audio, video, and interactive features (“Provider Content”). Provider Content is owned by or licensed to Provider and protected by intellectual property laws.

Provider Content is provided “as is” and “as available” for informational and internal business use in connection with using the Services. You may not copy, reproduce, sell, license, or exploit Provider Content without our prior written consent. No license is granted except as expressly stated.

5.2 User Content

Some Services allow you to store, publish, transmit, or manage content (“User Content”), including website files, databases, email, images, text, and other materials.

You represent and warrant that you have all rights to upload, host, publish, transmit, and use User Content and that your User Content does not violate law or third-party rights.

You agree not to bypass or interfere with security features.

6. Provider Use of User Content

6.1 Generally

You are solely responsible for your User Content and the consequences of storing, publishing, transmitting, or hosting it.

6.2 Limited License to Operate the Services

To operate and provide the Services, you grant Provider a non-exclusive, worldwide, royalty-free license to host, cache, reproduce, transmit, display, perform, and process User Content solely as necessary to provide, maintain, secure, and improve the Services, and to comply with lawful requests.

We will not sell your hosted website content as a product, but you acknowledge that technical handling of content is required to deliver hosting, email, DNS, website tools, security services, and backups if any.

If you designate content private or password-protected, we will not use it for marketing.

7. Monitoring; Enforcement; Account Termination

We do not generally pre-screen User Content, but we may monitor, review, or investigate activity to protect the Services, comply with law, enforce policies, or respond to abuse.

We may remove content, suspend services, lock domains, restrict access, or terminate Accounts at any time if we believe, in our sole discretion, that you violated this Agreement or created risk to Provider, the Services, other customers, registries, or third parties.

If your Account is terminated, we may delete data and content stored on our systems subject to legal requirements and reasonable retention practices. You remain responsible for charges and obligations incurred prior to termination.

8. Reservation of Rights

We reserve the right to deny, cancel, terminate, suspend, lock, modify, or transfer Services or Account access, including domain registration status and DNS control, for any reason, including:

Correcting errors by Provider or third parties
Protecting registry integrity and stability
Preventing fraud, abuse, or security threats
Complying with law, ICANN rules, registry rules, or lawful requests
Responding to subpoenas, warrants, or investigations
Complying with dispute processes including UDRP and transfer disputes
Avoiding civil or criminal liability
Enforcing this Agreement

We may impose reasonable limits on space, bandwidth, email sending, CPU, memory, or other resource usage, and may apply additional fees or suspend service for excessive use.

9. No Spam; Liquidated Damages

You agree to our Anti-Spam Policy. We may immediately suspend or terminate any Account we believe is associated with spam, unsolicited bulk messaging, or email abuse.

If actual damages are difficult to calculate, you agree to pay liquidated damages of $1.00 per unsolicited message transmitted from, through, or connected to your Account, plus our costs of investigation and remediation.

10. Trademark and Copyright Claims

We support protection of intellectual property. Claims must follow our Trademark and/or Copyright Infringement Policy.

11. Third-Party Links

We may provide links to third-party websites. We are not responsible for third-party content or practices. Use them at your own risk.

12. Disclaimer of Warranties

YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK.

THE SITE AND SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DATA WILL NOT BE LOST, OR THAT BACKUPS WILL EXIST OR BE RESTORABLE.

NO ORAL OR WRITTEN ADVICE CREATES A WARRANTY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

PROVIDER’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO PROVIDER FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

ANY CLAIM MUST BE FILED WITHIN ONE (1) YEAR AFTER IT ACCRUES OR IT IS PERMANENTLY BARRED, TO THE EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to defend, indemnify, and hold harmless Provider and its owners, officers, directors, employees, agents, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and attorneys’ fees arising from:

Your use of the Site or Services
Your User Content
Your violation of this Agreement or law
Your infringement of third-party rights
Abuse, spam, hacking, or security incidents tied to your Account
Disputes related to domains you register or control

These obligations survive termination.

15. Fees, Payments, Billing, Renewals, Chargebacks

15.1 Payment Authorization

You authorize Provider to charge your payment method on file (“Payment Method”) for all fees and charges associated with your Account and Services, including:

Registration, renewal, and transfer fees
Hosting, email, website design, maintenance, and support
SSL, security, backups, and add-ons
Usage-based overages
Restoration, redemption, or recovery fees
Administrative fees
Taxes and government or registry fees
Chargeback and dispute costs
Collections and attorneys’ fees where permitted by law

15.2 Automatic Renewals

Many Services renew automatically unless you disable auto-renew before the renewal date. If auto-renew is enabled, you authorize Provider to charge the Payment Method on file at Provider’s then-current rates.

If you disable auto-renew and fail to renew before expiration, Services may be interrupted, data may be deleted, and domains may be lost. You accept that risk.

15.3 Price Changes

Provider may change prices and fees at any time. Changes apply at the next renewal or when you purchase additional Services, unless required otherwise by law.

15.4 Failed Payments; Suspension; Termination

If we cannot collect payment, we may suspend or terminate Services, lock domains, or cancel renewals, without liability. You remain responsible for all amounts owed.

15.5 Chargebacks and Payment Disputes

If you initiate a chargeback, reversal, or payment dispute, Provider may immediately suspend Services, lock domains, and pursue lawful remedies, including recovering fees, chargeback costs, and administrative fees.

15.6 Refunds

All fees are non-refundable unless expressly stated in service-specific terms or required by law. If a refund is issued, timing depends on your bank or processor. We do not control posting times.

15.7 Administrative Fees

We may charge reasonable administrative fees for work outside normal scope, abuse handling, dispute handling, compliance work, recovery actions, or violations of this Agreement.

16. Unclaimed Property

If you maintain a positive credit balance and do not claim it within the period required by applicable unclaimed property laws, Provider may remit that balance to the appropriate state authority as required by law, and may deduct lawful dormancy or administrative fees where permitted.

17. Successors and Assigns

This Agreement binds and benefits the parties and their successors and permitted assigns.

18. Export Compliance

You agree to comply with U.S. export laws and sanctions, including OFAC restrictions. You will not use Services in violation of those laws.

19. Governing Law; Venue; Jury Waiver

Except where ICANN policies require otherwise (including UDRP and transfer dispute policies), this Agreement is governed by the laws of the State of Florida, without regard to conflict of law rules.

You agree that any action not subject to arbitration (if arbitration is adopted in service-specific terms) must be brought in the state or federal courts located in Florida, and you consent to jurisdiction and venue there.

You waive the right to a trial by jury to the extent permitted by law.

20. Severability; Headings; Independent Covenants

If any provision is held unenforceable, the remainder remains in effect. Headings are for convenience only. Each covenant is independent.

21. Contact Information

Domains Done Easy
3329 S. Congress Avenue, Suite A234
Palm Springs, FL 33461
Email: support@domainsdoneeasy.com

Terms of Service